Shipping and returns

All orders are packed and shipped from our warehouse in Marrickville, NSW, Australia.

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Australian orders

We offer FREE* standard delivery to all Australian orders over $100 AUD in one purchase. Your order will be delivered by Australia Post and we will email you a tracking number once your order has been posted. 

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Standard delivery

5 - 12 days

$11 inc. GST

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Express

3 - 5 days

$15 flat rate inc. GST

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International orders

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Your order will be charged in Australian dollars (AUD) and will exclude Australian GST (Goods and Services Tax). Your order will be delivered by either Australia Post or DHL (www.dhl.com) and we will email you a tracking number once your order has been posted. You may need to provide a signature upon delivery, so please ensure that you provide the right contact details when you check out.

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Asia Pacific​: $30(AUD) flat rate

UAE: $40(AUD) flat rate

America and Europe: $50(AUD) flat rate

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Returns, refunds and exchanges

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It is important for us that you are satisfied with your Di Lorenzo Coffee purchase.

As most of the items in our shop are sealed fresh produce, we may not be able to organise an exchange or refund in all circumstances. Please note that purchased items may look different from pictures on this website. 

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If you are not happy with your purchase, please email us at sales@dilorenzocaffe.com

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